Nightmare on John Street!
Our recent stay at 17 John was, in a word, pathetic. For a hotel in such a prime location, the lack of basic hygiene and professional service is staggering.
The only reasons this isn't a zero-star review are that the room size was decent and the daytime woman at the front desk was pleasant. Beyond that, the experience was a disaster.
The Room & Hygiene: Upon check-in, we discovered we weren't the only ones who had been in the room recently—the previous guests' trash was still there. We found empty beer bottles and food wrappers scattered about. If the cleaning crew can’t even pick up a bottle, you can imagine the state of the rest of the room. The shower head was equally disappointing—low pressure and clearly a "budget" fixture that hasn’t been updated in years.
The Bedding Nightmare: We needed bedding for the pull-out couch. Not only did they refuse to provide clean bedding, but the "blanket" they eventually brought out was revolting. It was covered in hair and looked like it had been used to dry off a wet dog. When we asked for a clean replacement, we were told they had "run out" of blankets. Their solution? They brought us a space heater.
The Service: While the daytime staff was fine, the overnight desk person was a total disgrace. He was incredibly rude and acted as though being asked to do his job was a massive personal inconvenience. He couldn't be bothered to help with the bedding issue and made it clear he didn't care about our experience.
Final Verdict: Between the annoying building entry codes and the "cheap" feeling of the entire operation, this place is a hard pass. If you value cleanliness and basic human decency in customer service, stay literally anywhere else. We will never return.